1. We would like to advise all customers to promptly report any incidents of monetary scam to National Scam Response Centre (NSRC) hotline at 997 (8am - 8pm).

2. For any incidents related to ebanker Pro fraud (for example, suspicious or unauthorized activities or transactions in your eBanker Pro), please immediately contact our Fraud Hotline at 03 2782 1400 (available 24/7).

3. Please avoid accessing suspicious links or files. Do not click on links or download files that appear suspicious or come from untrusted sources. These could lead to malware infections that can compromise your personal information and account security.

4. Please be reminded to change your password regularly. We strongly recommend changing your password every 90 days for security and to help protect your account from unauthorized access.